The Finance – European Commission Services and Exchange Commission serves as an external dispute resolution (FEC) entity for consumers and traders who are unable to resolve conflicts with financial service providers that are members of this commission. Its objective is to establish a fair and efficient framework for addressing issues that may arise during Forex market trading, benefiting both traders and brokers. The Finance – European Commission Services and Exchange Commission handles a broad spectrum of disputes, regardless of their monetary value. Our mission is to ensure that traders have a platform to voice their concerns and feel they are treated justly, while also providing brokers the opportunity to address and respond to any complaints that may have been unjustly directed toward them.

The European Financial Commission Services was established as a neutral third-party committee to fairly review and resolve complaints, aiming to provide a simpler and swifter resolution than through industry regulators and the legal system.

The Compensation Fund serves as an insurance policy for the clients of its members, but it is only utilized when a member refuses to comply with a judgment issued by the European Financial Commission Services.

It is crucial to understand that the fund will only be activated for a judgment that has been rendered by the European Financial Commission Services. The fund does not cover potential losses incurred by traders engaged in self-directed trading, nor does it apply to the entire client base of a broker member in the event of the broker’s insolvency.

Additionally, the Compensation Fund cannot be used for complaints related to managed account trading or the trading of synthetic or non-market financial products, as outlined in Clause 16 of the Rules and Guidelines of the European Financial Commission Services.

The Compensation Fund is financed by the European Financial Commission Services, which allocates 10% of the monthly membership dues to the fund. These funds are held in a separate bank account and cannot be used to finance the operations or other activities of the organization.

The Compensation Fund serves as an insurance policy for the clients of its members but is only utilized when a member refuses to comply with a judgment issued by the European Financial Commission Services.

It is essential to understand that the fund will only be activated for a judgment that has been issued by the European Financial Commission Services. The fund does not cover potential losses that traders may incur while engaging in self-directed trading and does not apply to the entire client base of a broker member in the event of the broker’s insolvency.

Additionally, the Compensation Fund cannot be used for complaints related to managed account trading or the trading of synthetic or non-market financial products, as specified in Clause 16 of the Rules and Guidelines of the European Financial Commission Services.

The Compensation Fund is financed by the European Financial Commission Services through the allocation of 10% of the monthly membership dues to the fund. These funds are held in a separate bank account and cannot be used to finance the operations or other activities of the organization.

The Compensation Fund will only cover judgments up to €30,000 per client of a Member.

You cannot file a complaint against a broker who is no longer a member of the Eufcs. The Eufcs is designed to address disputes and complaints involving its current members. If a broker has terminated their membership or is no longer affiliated with the Eufcs, any complaints against them will fall outside the jurisdiction of the organization.

For such cases, it is recommended to explore other avenues for resolution, which may include contacting relevant regulatory bodies, seeking legal advice, or utilizing alternative dispute resolution mechanisms that may be available for your situation.

The Dispute Resolution Committee operates as a neutral body within the Eufcs, responsible for reviewing and resolving complaints brought by clients against member brokers.

Upon receiving a complaint, the committee follows a structured process to ensure fair and impartial resolution. First, the committee reviews the submitted documentation and gathers relevant information from both the complainant and the broker involved. This thorough examination allows the committee to understand the context and specifics of the dispute.

After reviewing the information, the committee conducts a hearing, if necessary, where both parties may present their case. The committee then deliberates on the evidence and makes a decision based on the findings, ensuring that the resolution aligns with the guidelines and rules established by the Eufcs.

Once a decision is reached, it is communicated to both parties, and the committee may issue recommendations for remedial actions. The process emphasizes transparency and aims to maintain trust between clients and brokers, reinforcing the integrity of the Eufcs’s dispute resolution mechanism.

The Eufcs operates independently of all brokers and regulatory organizations. It is designed to function as a neutral third-party committee, focusing solely on the fair review and resolution of complaints involving its member brokers. This independence ensures that the Eufcs can provide impartial judgments and facilitate a transparent process for addressing disputes.

By remaining separate from brokers and regulatory bodies, the Eufcs aims to maintain objectivity in its operations and decisions, ultimately promoting trust and confidence among clients and members alike.

To find information about a broker who is no longer a member of the Eufcs, you may consider the following approaches:

It is recommended to visit the broker’s official website, as they may provide relevant updates regarding their membership status and any associated changes.

Additionally, you can check with regulatory authorities in the broker’s home country, as these organizations maintain records of licensed brokers, including those that are no longer operational.

Exploring independent financial forums and review websites can also be beneficial, as these platforms often contain user experiences and insights related to the broker’s reputation and history.

Lastly, contacting the Eufcs directly may provide further assistance. They can guide you on how to access historical data or resources related to former members.

By utilizing these methods, you can gather the necessary information regarding the broker in question.

The Eufcs publishes its decisions to promote transparency and accountability. These published decisions serve to inform the public and stakeholders about the outcomes of complaints and the rationale behind each ruling.

The published decisions are accessible through the Eufcs’s official website, where they can be reviewed by clients, brokers, and other interested parties. This practice not only enhances trust in the Eufcs’s processes but also helps to establish a precedent for future cases.

By providing this information, the Eufcs aims to foster an environment of openness and facilitate a better understanding of its dispute resolution mechanisms.

There is no minimum monetary value required for filing a complaint with the Eufcs. Clients are encouraged to submit complaints regardless of the amount involved, as the Eufcs aims to ensure that all grievances are addressed fairly and thoroughly.

This approach allows clients to seek resolution for any issues they may encounter, regardless of the financial significance. The Eufcs believes that every complaint is important and should be reviewed to uphold the integrity of its members and the trust of their clients.

The Compensation Fund is an initiative designed to act as an insurance policy for clients of members of the Eufcs. It is utilized only when a member refuses to comply with a judgment issued by the Eufcs.

The fund serves to ensure that clients have a means of recourse in cases where members do not adhere to the decisions made by the Eufcs. However, it is important to note that the Compensation Fund does not cover potential losses incurred by traders engaged in self-directed trading. Additionally, it does not apply to the entire client base of a broker member in the event of insolvency.

Furthermore, the Compensation Fund cannot be used for complaints related to managed account trading or the trading of synthetic or non-market financial products, as outlined in Clause 16 of the Rules and Guidelines of the Eufcs.

The Compensation Fund is financed through the allocation of 10% of the monthly membership dues collected by the Eufcs. These funds are held in a separate bank account and are exclusively designated for the Compensation Fund, ensuring that they cannot be used for other operational activities of the organization.

This structure aims to provide a safety net for clients and reinforce the accountability of member brokers.